Kyle's Exterior Cleaning
Kyle's Exterior Cleaning
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  • Driveway Cleaning
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  • Pressure Washing
  • See Our Completed Work
  • More
    • Home
    • Render Cleaning
    • Driveway Cleaning
    • Patio Cleaning
    • Decking Cleaning
    • Commercial Cleaning
    • Gutter Cleaning
    • Pressure Washing
    • See Our Completed Work
  • Home
  • Render Cleaning
  • Driveway Cleaning
  • Patio Cleaning
  • Decking Cleaning
  • Commercial Cleaning
  • Gutter Cleaning
  • Pressure Washing
  • See Our Completed Work

 

Privacy Policy

Last updated: 5 October 2026

Kyle’s Exterior Cleaning respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Kyle’s Exterior Cleaning collects, uses, stores and protects personal information when you visit our website, submit an enquiry, request a quotation, communicate with us or use our exterior cleaning services.

We aim to handle personal information fairly, lawfully and transparently in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended from time to time.

1. Who we are

The website kylesexteriorcleaning.co.uk is operated by Kyle’s Exterior Cleaning.

For data protection purposes, Kyle’s Exterior Cleaning is the data controller responsible for personal information collected and processed in connection with our website and services.

Business: Kyle’s Exterior Cleaning
Email: kyle@kylesexteriorcleaning.co.uk
Telephone / WhatsApp: 07772 396531
Website: kylesexteriorcleaning.co.uk

If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details above.

2. Personal information we collect

The information we collect depends on how you interact with us.

Information submitted through our website

When you use our website contact or enquiry form, we may collect information such as:

  • Your name
  • Email address
  • Telephone number
  • Property address
  • Postcode
  • The service you are interested in
  • Details contained within your enquiry
  • Any other information you choose to provide

If you voluntarily provide photographs of your property or surfaces, we may also process those photographs for the purpose of assessing your requirements and preparing a quotation.

Information provided when you become a customer

If you use our services, we may also keep:

  • Your name and contact details
  • Property address
  • Details of the services requested or provided
  • Quotations and estimates
  • Job details and notes
  • Invoices and payment records
  • Communications relating to your enquiry or work
  • Before-and-after photographs where appropriate

We aim to collect only information that is reasonably necessary for the relevant purpose.

3. How we collect your information

We may collect personal information when you:

  • Submit our website contact or enquiry form
  • Email us
  • Telephone us
  • Contact us through WhatsApp
  • Request a quotation
  • Arrange our services
  • Become a customer
  • Communicate with us about an existing or potential job
  • Provide information to us directly in connection with our services

We may also receive information when you interact with our social media pages or other third-party communication platforms.

4. Information collected automatically when you use our website

When you visit our website, certain technical information may be collected automatically.

Depending on your cookie and privacy choices and the technologies active on our website, this may include information such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate geographical information
  • Pages visited
  • How you interact with the website
  • Referring website or source
  • Information relating to website performance and usage

Some of this information may be collected through cookies, analytics technologies, advertising technologies, tags, scripts or similar technologies.

Where consent is required, non-essential technologies will only be used in accordance with your choices.

Further information is provided in our Cookie Policy.

5. How we use your personal information

We may use personal information to:

  • Respond to enquiries
  • Contact you about your enquiry
  • Understand your cleaning requirements
  • Prepare quotations and estimates
  • Arrange appointments
  • Provide exterior cleaning services
  • Communicate with customers about their work
  • Issue and manage invoices
  • Maintain appropriate business records
  • Deal with questions, complaints or disputes
  • Protect our business against fraud, misuse or unlawful activity
  • Improve our website and services
  • Understand how visitors use our website
  • Measure the effectiveness of our advertising and marketing
  • Comply with legal and regulatory obligations

Where website analytics or advertising technologies are used, they will be operated in accordance with applicable cookie and electronic communications requirements and your consent choices where required.

6. Lawful bases for processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on the following lawful bases.

Contract and pre-contractual steps

We may process your information where necessary to respond to your enquiry, discuss your requirements, prepare a quotation or provide services that you have requested.

Legal obligation

We may process personal information where necessary to comply with legal obligations, including accounting, tax and other regulatory requirements.

Legitimate interests

We may process information where it is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and freedoms.

Examples may include:

  • Managing our business
  • Responding to customer enquiries
  • Maintaining customer and job records
  • Protecting our business
  • Preventing fraud or misuse
  • Managing complaints and disputes
  • Improving our services

Consent

Where consent is required, we will request it before carrying out the relevant processing.

This may include consent for certain cookies, analytics technologies, advertising technologies or marketing communications.

Where processing is based on consent, you may withdraw your consent at any time.

7. Website analytics and advertising

We use Google services to help us understand how our website performs and to help us measure and improve our advertising.

These may include:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Google Maps
  • Google reCAPTCHA

These services may involve the processing of technical information and, depending on the service and configuration, information about how visitors interact with our website.

Some Google services use cookies or similar technologies.

Where consent is required for these technologies, they will only be activated in accordance with your cookie choices.

Further information about these technologies, their purposes and your choices is provided in our Cookie Policy.

8. Website hosting, enquiry forms and email

Our website, website enquiry form and business email services are provided through GoDaddy.

Information submitted through our website enquiry form may therefore be processed and stored using GoDaddy's systems before being delivered to or accessed through our business email services.

We use the information submitted through the enquiry form to respond to enquiries, prepare quotations and provide our services.

GoDaddy may process information on our behalf as a service provider. We expect appropriate contractual and technical safeguards to apply to the processing of personal information through the services we use.

For more information about GoDaddy's own privacy practices, please refer to GoDaddy's privacy information.

9. Google services

We use certain Google services in connection with our website and marketing.

These may include Google Analytics, Google Ads, Google Tag Manager, Google Maps and Google reCAPTCHA.

Depending on how these services are configured, information may be processed by Google and transferred to or accessed from locations outside the United Kingdom.

Where required, appropriate safeguards and lawful transfer mechanisms will be used.

Google may process information in accordance with its own privacy terms and policies.

10. WhatsApp and other communication services

We may communicate with customers and potential customers through WhatsApp, telephone, email and other communication methods.

If you choose to contact us through WhatsApp or another third-party communication service, your use of that service is also subject to the relevant provider's own privacy policy and terms.

We will use information received through these channels for purposes such as responding to enquiries, arranging quotations, communicating about jobs and providing customer service.

11. Sharing your personal information

We do not sell or rent your personal information.

We may share personal information with third parties where reasonably necessary to operate our business, provide our services, operate our website or comply with legal obligations.

These may include:

  • GoDaddy and website hosting providers
  • Email and communication service providers
  • Google and other technology providers used on our website
  • Analytics and advertising service providers
  • Website security providers
  • Professional advisers
  • Accounting or bookkeeping providers
  • Payment providers where applicable
  • Government bodies, regulators or law-enforcement authorities where legally required

Where third parties process personal information on our behalf, we take reasonable steps to ensure appropriate data protection and confidentiality arrangements are in place.

12. Cookies and similar technologies

Our website uses cookies and similar technologies.

Some cookies and technologies are necessary for the website to operate.

Other technologies may be used for purposes such as:

  • Website analytics
  • Understanding website usage
  • Measuring advertising performance
  • Advertising and marketing
  • Website security
  • Providing embedded services such as Google Maps
  • Preventing spam and automated submissions through reCAPTCHA

Where applicable, non-essential cookies and similar technologies will only be used after the appropriate consent has been obtained.

You can manage your cookie preferences through the cookie controls provided on our website.

For full details of the cookies and similar technologies used by our website, please see our Cookie Policy.

The ICO's current guidance requires organisations to provide clear information about their cookies and obtain valid consent for non-exempt technologies where required.

13. Direct marketing

We may communicate with customers and potential customers about our services.

Where applicable, electronic direct marketing will be carried out in accordance with the Privacy and Electronic Communications Regulations (PECR) and UK data protection law.

Where consent is required, we will obtain appropriate consent before sending electronic marketing communications.

You can object to direct marketing at any time.

If you receive a marketing communication from us and no longer wish to receive it, you can contact us using the details below and we will update our records accordingly.

14. How long we keep your information

We will not retain personal information for longer than is reasonably necessary for the purpose for which it was collected, taking account of our legal, accounting, tax and business requirements.

For example:

Enquiries: We may retain enquiry information for a reasonable period after an enquiry has been dealt with so that we can manage follow-up communications and maintain appropriate business records.

Customers: We may retain customer, quotation, job and invoice information for as long as reasonably necessary to manage our relationship with you and comply with applicable legal and accounting requirements.

Complaints and disputes: Information relating to complaints, disputes or potential legal claims may be retained for as long as reasonably necessary to resolve the matter and protect our legal interests.

When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.

15. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Accidental loss
  • Unauthorised disclosure
  • Alteration
  • Destruction
  • Other unlawful or unauthorised processing

Website and enquiry information is processed through our website, GoDaddy services and business email systems.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.

16. International transfers

Some of the technology and service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is subject to appropriate safeguards and complies with applicable UK data protection law.

17. Your data protection rights

Depending on the circumstances, you may have the following rights under UK data protection law:

  • The right to be informed about how your personal information is used
  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of personal information in certain circumstances
  • The right to request restriction of processing in certain circumstances
  • The right to object to certain processing
  • The right to data portability in certain circumstances
  • The right to withdraw consent where processing is based on consent

You also have an absolute right to object to direct marketing.

Some rights are subject to legal conditions and exemptions and therefore may not apply in every circumstance.

To exercise a data protection right, please contact:

Email: kyle@kylesexteriorcleaning.co.uk
Telephone / WhatsApp: 07772 396531

We may need to request information to verify your identity before dealing with certain requests.

18. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we have the opportunity to investigate and resolve your concern.

Kyle’s Exterior Cleaning
Email: kyle@kylesexteriorcleaning.co.uk
Telephone: 07772 396531

You also have the right to complain to the Information Commissioner's Office (ICO).

The ICO is the UK's independent supervisory authority responsible for data protection.

Information about making a complaint can be found on the ICO's website.

19. Children's information

Our website and services are not specifically directed towards children.

We do not knowingly collect personal information from children for marketing purposes.

If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can consider appropriate action.

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business
  • Changes to our website
  • Changes to the services we use
  • Changes to how we process personal information
  • Changes to applicable legislation or regulatory guidance

The latest version of this Privacy Policy will be published on this page.

Last updated: 5 October 2026

21. Contact us

If you have any questions about this Privacy Policy, how we use your personal information or your data protection rights, please contact us.

Kyle’s Exterior Cleaning

Email: kyle@kylesexteriorcleaning.co.uk
Telephone / WhatsApp: 07772 396531
Website: kylesexteriorcleaning.co.uk

Copyright © 2026 Kyle's Exterior Cleaning - All Rights Reserved.

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